Last updated: Nov 2023.
Privacy Policy
Arsenal de Hyrule, a private legal entity, headquartered at José de Alencar, 37, Campos Eliseos - Ribeirão Preto - São Paulo, registered with CNPJ/MF under no. 35.867.882.0001-71 (“Lojista” or “we”) takes your privacy seriously and guarantees the security and data protection of all its customers, partners, suppliers and users (“Users”) of the website “berdms.lojavirtualnuvem.com.br” and any other website, Store, application operated by the Lojista (here simply “Loja”).
This Privacy Policy (“Privacy Policy”) is intended to inform you about how we use and disclose information collected during your visits to our Store and in messages we exchange with you (“Communications”).
By accessing the Store, sending communications or providing any type of personal data, you declare to be aware of and agree to this Privacy Policy, which describes the purposes and forms of processing of your personal data that you make available to the Store.
This Privacy Policy provides an overview of our privacy practices and the choices you may make, as well as the rights you may exercise in relation to the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact arsenaldehyrule@gmail.com.
Furthermore, this Privacy Policy does not apply to any third-party applications, products, services, websites or social media features that may be offered or accessed through the Store. Accessing these links will cause you to leave the Store and may result in the collection or sharing of information about you by third parties. We do not control, endorse or make any representations about these third-party websites or their privacy practices, which may be different from ours. We recommend that you review the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.
If you submit Personal Data relating to other individuals to us, you declare that you are competent to do so and that you have obtained the necessary consent to authorize the use of such information in accordance with this Privacy Policy.
Definitions
For the purposes of this Privacy Policy:
“Personal Data” means any information that directly or indirectly identifies or may identify a natural person, such as name, CPF, date of birth, IP address, among others;
“Sensitive Personal Data” means any information that reveals, with respect to a natural person, racial or ethnic origin, religious belief, political opinion, union membership or the organization of a religious, philosophical or political character, data relating to health or sexual life, genetic or biometric data;
“Processing of Personal Data” means any operation carried out with regard to Personal Data, by automated or non-automated means, such as collection, storage, organization, structuring, storing, adaptation or modification, retrieval, consultation, use, disclosure by transmission, dissemination or, alternatively, provision, harmonization or association, restriction, deletion or destruction. Any other operation provided for under applicable law is also considered as Processing of Personal Data;
“Data Protection Laws” means all legal provisions governing the Processing of Personal Data, including but not limited to Law No. 13.709/18, General Data Protection Act (“GDPR”).
Use of Personal Data
We collect and use Personal Data to manage your relationship with us and better serve you when you are purchasing products and/or services from the Store, personalizing and improving your experience. Examples of how we use data include:
Enable you to purchase products and/or services in the Store;
To confirm or correct the information we have about you;
To send you information that we believe may be of interest to you;
To customize your experience using the Store;
To customize the sending of advertising to you, based on your interest in our Store; and
To contact us by a telephone number and/or e-mail address provided. We may contact you personally, by voice message, through automatic calling equipment, by text messages (SMS), by email, or by any other means of communication that your device is able to receive, under the terms of law and for reasonable commercial purposes.
Furthermore, the Personal Data provided may also be used in a manner that we deem necessary or appropriate: (a) under the Data Protection Laws; (b) to comply with legal proceedings; (c) to enforce a court order, regulatory decision or decision of competent authorities, including authorities outside the country of residence; (d) to protect our operations; (e) to safeguard our rights, privacy, security, ours, yours or of third parties; (f) to detect and prevent fraud; (g) to allow us to use the available actions or limit damages we may suffer; (h) in other ways permitted by law.
Our store is NOT aimed at persons under the age of 18 (eighteen) and we ask that such persons do not provide us with any personal data
Failure to provide Personal Data
You are not obliged to share the Personal Data that we request, however, if you choose not to share it, in some cases, we will not be able to provide you with full access to the Store, some specialized features or be in a position to provide the necessary assistance or, furthermore, enable the delivery of the product or provide the service contracted by you.
Data collected
The general public can browse the Store without the need for any registration and submission of Personal Data. However, some of the functionalities of the Store may depend on registration and sending of Personal Data such as completing the purchase/contracting of the service and/or enabling the delivery of the product/servicing by us.
In contact to Store, we can collect:
Contact details. Name, surname, telephone number, city, state and e-mail address; and
Information you send. Information you submit via the form (doubts, complaints, suggestions, criticisms, praise, etc.).
In the general browsing of the Store, we will be able to collect:
Location data. Geolocation data when you access the Store;
Preferences. Information about your preferences and interests in products/services (when you tell us what they are or when we infer them from what we know about you);
Browsing data in the Store. Information about your visits and activities in the Store, including the content (and any advertisements) you view and interact with, information about the browser and device you are using, your IP address, your location, the address of the website from which you came. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons and embedded web links. For more information, read how we use Automatic Data Collection Tools in item 7 below;
Anonymous or aggregated data. Anonymous responses to surveys or anonymous and aggregated information about how the Store is used. During our operations, in certain cases, we apply a process of de-identification or pseudonymization to your data so that it is reasonably unlikely that you will be identified by using such data with the available technology; and
Other information we may collect. Other information that does not specifically reveal your identity or that is not directly related to an individual, such as browser and device information; Store usage data; and information collected through cookies, pixel tags and other technologies.
Unless you inform in some free form filled out by you, we do not collect Sensitive Personal Data.
Sharing of Personal Data with Third Parties
We may share your Personal Data:
With the partner company(s) you select or choose to submit your data, queries, questions, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil or other global locations, including servers for type approval and production, and providers of hosting and data storage services, fraud management, customer support, sales on our behalf, order handling, content customization, advertising and marketing activities (including digital and personalized advertising) and IT services, for example;
With third parties, in order to assist us in managing the Store; and
With third parties, in the event of any reorganization, merger, sale, joint venture, assignment, transfer or transfer of all or part of our business, assets or capital (including those relating to bankruptcy or similar proceedings).
International Data Transfer
Personal data and other information collected by us may be transferred or accessed by entities belonging to the corporate group of partner companies worldwide in accordance with this Privacy Policy.
Automatic collection of Personal Data
When you visit the Store, it may store or retrieve information in your browser, either in the form of cookies and other similar technologies. This information may be about you, your preferences or your device and is mainly used to make the Store work as you expect. The information usually does not directly identify you, but can offer a more personalized internet experience.
In accordance with this Privacy Policy, we and our third-party service providers may collect your Personal Data in various ways, including, but not limited to:
Through the browser or device: Some information is collected by most browsers or automatically through Internet access devices, such as the computer type, screen resolution, name and version of the operating system, device model and manufacturer, language, type and versions of the Internet browser you are using. We may use this information to ensure that the Store operates properly.
Use of cookies: Cookies allow the collection of information such as browser type, time spent in the Store, pages visited, language preferences, and other anonymous traffic data. We and our service providers may use this information to, inter alia, customize your experience using the Store, as well as to target advertising to you according to your interests. We also collect statistical information about the use of the Store for continuous improvement of our design and functionality.
If you do not want your information to be collected by cookies, you can set cookies in the "options" or "preferences" menu of your browser. In the links below you will find more details on how to adjust the cookie preferences of the most popular Internet browsers:
Google Chrome
Mozilla Firefox
Safari
Internet Explorer
Microsoft Edge
Opera
If you want to know a little more about the advertising and remarketing cookies, which serve to target advertising based on the interests of each user and the number of visits you made to our website and your searches on the Internet, please visit:
Google
Bing
Use of pixel tags and other similar technologies: Pixel tags (also known as Web beacons and invisible GIFs) can be used to track the actions of Store users (including email recipients), measure the success of our marketing campaigns and collect statistical data on Store usage and response rates. If you have enabled ad personalization in tools such as Facebook, Google or Bing, the information can be used to display ads in your services. In case you do not want to be tracked you can ask for each of the services:
Google
Bing
We may hire behavioral advertising companies to obtain reports on the Store ads across the Internet. For this purpose, these companies use cookies, pixel tags and other technologies to collect information about your use, or the use of other users, of our Store and third-party websites. We are not responsible for pixel tags, cookies and other similar technologies used by third parties. You can configure your preferences in the menu of your browser. Be aware that if you change computer or browser, or use multiple computers or browsers, you will need to repeat this process for each computer and browser.
User rights
You may, at any time, request: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Information; (iii) corrections to incomplete, inaccurate or outdated data; (iv) anonymization, blocking or deletion of unnecessary, excessive or processed data in breach of the provisions of the law; (v) portability of Personal Data to another service provider, provided that this does not affect our industrial and business secrets; (vi) erasure of Personal Information processed with your consent, to the extent permitted by law; and (vii) information about the entities to which your Personal data has been shared; (VIii) information on the possibility of not providing consent and on the consequences of denial; and) withdrawal of consent. Your requests will be handled with special care so that we can ensure the effectiveness of your rights. You may be asked to prove your identity in order to ensure that the personal data is shared only with the data subject.
You should bear in mind that in certain cases (e.g. due to legal requirements), your request may not be immediately satisfied, and we may be unable to fulfil it due to compliance with legal obligations.
Security of Personal Data
We seek to adopt the appropriate technical and organizational measures provided for by the Data Protection Laws for the protection of Personal Data in our organization. Unfortunately, no transmission or data storage system is guaranteed to be 100% secure. If you have reason to believe that your interaction with us has ceased to be secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately.
Hypertext links to other websites and social networks
The Store may, from time to time, contain hypertext links that will redirect you to websites of the networks of our partners, advertisers, suppliers, etc. If you click on one of these links to any of these sites, we remind you that each site has its own privacy practices and that we are not responsible for these policies. Please refer to these policies before submitting any Personal Data to these sites.
We are not responsible for the policies and disclosure (including data protection practices) of other organizations such as Facebook, Apple, Google, Microsoft, or any other software developer or application provider, social media store, operating system, wireless internet service provider or device manufacturer, including any Personal Data that you disclose to other organisations through the applications, related to such applications, or posted on our social media pages. We recommend that you review the privacy policy of each website you visit or of each service provider you use.
Updates to this Privacy Policy
If we change our Privacy Policy, we will post the new text in the Store, with the updated review date. We may change this Privacy Policy at any time. If there is a significant change in the terms of this Privacy Policy, we may inform you by means of the contact information we have in our database or by notification in our Store.
We remind you that we undertake not to process your Personal Data in a manner incompatible with the purposes described above, unless otherwise required by law or court order.
Your use of the Store after the changes means that you have accepted the revised Privacy Policies. If, after reading the revised version, you do not agree to its terms, please terminate access to the Store.
Person responsible for the processing of Personal Data
If you wish to exercise any of the rights provided for in this Privacy Policy and/or in the Data Protection Laws, or resolve any questions related to the Processing of your Personal Data, please contact us by e-mail arsenaldehyrule@gmail.com.